Terms of Service

Last Updated: July 13, 2026

Welcome to Benoriva. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.

Eligibility and Acceptable Use

You must be at least 18 years old or have the permission of a parent or legal guardian to use this website.

You agree to use this website only for lawful purposes and in accordance with these Terms. You may not use our website to:

Violate any applicable laws or regulations.
Interfere with the operation or security of the website.
Transmit viruses, malicious code, or harmful software.
Attempt unauthorized access to our systems or customer information.
Use our products or services for unlawful or fraudulent purposes.

Personal and Non-Commercial Use

Unless otherwise stated, this website and its content are intended solely for personal, non-commercial use. You may not reproduce, distribute, modify, or commercially exploit any part of this website without our prior written consent.

Products, Pricing, and Order Acceptance

We strive to ensure that all product descriptions, images, pricing, and availability are accurate. However, errors may occasionally occur.

We reserve the right to correct pricing or product information errors and to update product availability without prior notice.

Your order is considered accepted only after payment has been successfully authorized and you receive an order confirmation email from Benoriva.

In rare circumstances, we may be unable to fulfill an order due to inventory availability, payment issues, or suspected fraudulent activity. If this occurs, any authorized payment will be refunded in accordance with the original payment method.

Shipping, Returns, and Refunds

Shipping, delivery, returns, exchanges, and refunds are governed by our separate policies.

Please review our Shipping Policy and Return & Refund Policy before placing your order.

Intellectual Property

All content available on this website, including but not limited to text, product descriptions, photographs, graphics, logos, icons, designs, videos, and website layout, is owned by or licensed to Shijiazhuang Bainade Textile Co., Ltd. (石家庄百纳德纺织有限公司) and is protected by applicable intellectual property laws.

No content from this website may be copied, reproduced, distributed, published, or used for commercial purposes without prior written permission.

User Content

If you submit reviews, comments, photos, or other content to our website, you grant Benoriva a non-exclusive, royalty-free, worldwide license to use, display, reproduce, and publish such content in connection with our business.

You represent that your submitted content does not infringe the rights of any third party and does not contain unlawful, offensive, or misleading material.

Third-Party Services

Our website may utilize trusted third-party service providers for website hosting, payment processing, order fulfillment, shipping, analytics, and customer communications.

We are not responsible for the policies, practices, or content of third-party websites or services that may be linked from our website.

Disclaimer of Warranties

This website and all products and services are provided on an "as available" and "as is" basis, except where otherwise required by applicable law.

While we strive to maintain accurate information and uninterrupted website availability, we do not guarantee that the website will always be error-free, uninterrupted, or free of harmful components.

Limitation of Liability

To the fullest extent permitted by applicable law, Benoriva shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website or products.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

Force Majeure

Benoriva shall not be responsible for delays or failure to perform obligations caused by events beyond our reasonable control, including but not limited to natural disasters, severe weather, labor disputes, transportation interruptions, government actions, public emergencies, power outages, or other force majeure events.

Account Suspension or Termination

We may suspend or terminate access to our website or services if we reasonably believe that these Terms have been violated, fraudulent activity has occurred, or the security of our website or customers may be affected.

Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Dispute Resolution

We encourage customers to contact our customer support team first so that we may attempt to resolve any concerns promptly and fairly.

If a dispute cannot be resolved through informal communication, it shall be resolved through binding arbitration in accordance with the applicable commercial arbitration rules, unless otherwise required by applicable law.

These Terms shall be governed by and interpreted in accordance with the applicable laws governing the transaction, without regard to conflict of law principles.

Changes to These Terms

We may update these Terms of Service from time to time. Any revisions will become effective upon posting on this page with the updated "Last Updated" date.