Contact

Questions about bathrobes, sizing, orders, shipping, or returns? Reach us below.

Customer support

Email: service@benoriva.com
Phone: +1 718-745-9632

Hours (Eastern Time)
Monday – Friday: 9:00 AM – 6:00 PM ET
Saturday – Sunday: Closed
Closed on major U.S. public holidays

We typically reply within 1–2 business days. A business day is Monday through Friday, excluding U.S. federal holidays. For order issues, include your order number.

Operating company

Shijiazhuang Bainade Textile Co., Ltd.
（石家庄百纳德纺织有限公司）

China production & registration

500 meters east of the intersection of Xinkai Road and County Road 955,
south side of the road, Yancun Village, Dongzhuosu Town,
Jinzhou, Shijiazhuang, Hebei 052260, China